How to Report Fraud

Fraud Protection

How to Report Fraud

If you believe your Campus Credit Union account or personal information may have been compromised, taking action quickly can help reduce risk and limit potential loss. Use the steps below to report suspicious activity and get connected to the right resources.

Important Reminder

Campus Credit Union will never initiate contact and ask for your online or mobile banking credentials, including your username, password, or security codes.

If you think your account has been compromised, act immediately

Contact Campus Credit Union right away at (316) 867-4700 to discuss any suspicious activity. If you see fraudulent charges on your CCU debit card, call the number on the back of your card at (888) 263-3370 as soon as possible.

What to do next

1

Call Campus Credit Union

If you believe your account has been compromised, call Campus Credit Union immediately.

  • Main phone number: (316) 867-4700
  • Discuss suspicious transactions, account access concerns, or unusual activity
  • Move quickly so the team can help you evaluate next steps
2

Report debit card fraud

If you notice fraudulent debit card charges, call the reporting number listed on the back of your CCU debit card.

  • Debit card reporting number: (888) 263-3370
  • Report unauthorized charges promptly
  • Review recent transactions carefully
3

Do not share account information

If you receive a phone call, text, or message from someone claiming to be from Campus Credit Union, do not provide personal or account information unless you independently verify the contact first.

  • Do not share usernames, passwords, or security codes
  • Stop the conversation if anything feels suspicious
  • Call Campus CU directly at (316) 867-4700 to confirm legitimacy

If you suspect identity theft

Report identity theft online Visit IdentityTheft.gov to start the reporting process and review recommended recovery steps.
Equifax Call 1-800-349-9960 to place a credit freeze.
TransUnion Call 1-888-909-8872 to place a credit freeze.
Experian Call 1-888-397-3742 to place a credit freeze.

Campus Credit Union contact information

When timing matters, direct contact is the fastest path to escalation. Reach out right away if you believe a transaction, message, or caller may be fraudulent.

Main line: (316) 867-4700
Debit card fraud reporting: (888) 263-3370

Additional Campus CU numbers

Toll Free: (888) 978-2289

Audio Response: (316) 867-4680

Main Phone: (316) 867-4700

Fast action, direct verification, and early reporting can materially reduce fraud exposure.