24
Hour Audio Response System
(316) 978-3121
24
Hour Audio Response System Instructions
When
calling Campus Credit Union on line 978-3121 your phone calls
are answered by our 24-hour audio response system. Many of your
account inquiries and transactions can be handled through this
system.
USING
THE SYSTEM
Step 1: Call 978-3121 and wait for the instructions. If the
audio response is already in use you will receive a busy signal,
please call back.
Step 2: Following the prompt, enter your credit union account number
followed by a [#].
A.
For first time audio response users:
Since
this is your first time using the audio response you will be told
that a P.I.N. (Personal Identification Number) has not been defined
for the account. Your P.I.N. can be any 4-digit number that you
can remember easily.
1. You
will first be asked to enter your social security number for verification
purposes. (If the account is a joint account the primary member's
social security number should be entered.)
2. Next
you will be asked to enter your new 4-digit P.I.N. you have selected.
3. You
will then be asked to re-enter your account number followed by
a [#] and your new 4-digit P.I.N. established above.
B.
For all subsequent calls to the audio response:
1. Enter
your account number followed by [#].
2. Enter
your P.I.N.
Step 3: Make your selection from the main menu.
Click
here to view the Audio Response Menu in PDF format.
 You
will need to download the FREE Acrobat
Reader to view the PDF files on this page if you do not
already have it installed on your computer.
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